Disaster Recovery Program
You can rest easy knowing that the Smile Reminder Disaster Recovery program can keep you running or get you back up and running in the event of a catastrophic event. The data Smile Reminder pulls from your system is secured in a state-of-the-art, multi-million dollar HIPPA compliant facility that is both PCI and SAS 70 compliant.
In the event of a disaster, our engineers, working just steps from our customer service team, are at-the-ready to deliver your critical data. We’ve helped many practices remain operational during catastrophic events.
"During the hurricane and power outage, we did not have access to our server or network. I called Smile reminder who communicated with all of our patients daily, letting them know the status of our office and our appointment schedule. Their customer service team was fantastic in responding to our needs."
Dr. Kathy Frazer
